A Career Opportunity

UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we work day in and day out to help children survive. To defend their rights. To keep them protected, healthy and educated. To give them a fair chance to fulfil their potential. Our work for every child relies entirely on voluntary support, including donations from generous Canadians.

Data Entry Coordinator (2 position)

(Temporary; Full Time; In Office; based in Toronto)

(10-week contract starting October 28th 2024 to Jan 3rd 2025)

The Donor Engagement & Administration (DEA) Team functions as the first opportunity to make a positive impact upon supporters who call UNICEF. The Data Entry Coordinator is responsible for accurately and efficiently processing all types of gifts and maintaining data quality and integrity within our Database Management systems. This role provides first-tier data importing, cleansing, merging, and general data maintenance for applications. The incumbent will also provide support to staff throughout the organization for gift-related inquiries.

The responsibilities will include (but not limited to):

Gift Processing (80%)

  • Processing cheques/cash received through mail. This involves verifying, importing and/or keying into database, reconciling cheques, exporting files, dealing with returned items.
  • Perform timely data imports into Raiser’s Edge from various external vendors and online systems. 
  • Create appropriate donor records, processing payment batches for all credit card and pre-authorized debit payments (both one-time and/or recurring) and exporting files to financial institutions for processing, resolving failed transactions in a timely manner. 
  • Monitor, identify, record, and report on issues that arise from data imports. 
    Seasonal campaign assistance will include Survival Gifts and National UNICEF Day (NUD). 
  • Perform internal “receipt” issuance and coordination according to CRA guidelines. 
    Fully cross-trained and perform competently in all gift processing procedures and able to provide back-up as required for other team members.

Management of Data (10%)

  • Ensure optimal data quality by monitoring business rule compliance and taking necessary corrective steps.  
  • Assisting with simple queries/exports, as required.  
  • Duplicate record management in Raiser’s Edge and Engaging Networks.

Database Process Training and Support (10%) 

  • Ensure personal expertise in the databases (Raiser’s Edge, Engaging Networks).

The ideal candidate will have:

  • A high school diploma or equivalent. 
  • A minimum of one (1) year relevant work experience. 
  • The ability to display a positive attitude, even when under pressure due to tight deadlines. 
  • Strong teamwork skills. 
  • Strong communication and interpersonal skills. 
  • Exceptional problem-solving skills. 
  • PC proficiency (MS Office), especially in Excel and Access applications. 
  • Experience using Raiser’s Edge (RE) and Engaging Networks (preferred). 
  • Knowledge of SharePoint (an asset).

Due to the nature of this role, the incumbent will be required to work from the Toronto Office.

Salary: $23.50 per hour

For consideration, please submit your resume and cover letter, with salary expectations, to careers@unicef.ca by August 30th, 2024.  Please attach your cover letter and resume as one document, and reference “Data Entry Coordinator” clearly in the subject heading.

UNICEF Canada sincerely thanks all applicants for their expressed interest in this opportunity, however, only those selected for an interview will be contacted.

Consistent with our Child Safeguarding Policy, the successful candidate must receive clearance by a police background check, including a vulnerable sector screen.

UNICEF Canada is an inclusive workplace and is committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the position.