Our Commitment

UNICEF Canada respects the dignity and independence of people with disabilities. We are committed to offering equal opportunities that are in line with our values: Vision; Resourcefulness, Resolve and Inclusiveness.

UNICEF Canada is committed to providing equal treatment, services, programs and facilities in a manner that respects the dignity and independence of people with disabilities. We strongly believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by removing barriers to accessibility to the best of our abilities.

Measures to support accesibility

UNICEF Canada is taking the following measures to ensure accessibility of www.unicef.ca:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.

View our Accessible Service Policy Statement

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.unicef.ca is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback Process

The ultimate goal of UNICEF Canada is to meet and surpass expectations while serving donors and partners with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated.

Feedback regarding the way UNICEF Canada provides goods and services to people with disabilities can be submitted to:

UNICEF Canada
People & Organizational Development Department
90 Eglinton Avenue East, Suite 400
Toronto, ON
M4P 2Y3
Email: access@unicef.ca
Phone: 1 800 567 4483
Fax: 416 482 8035

Technical Specifications

Accessibility of www.unicef.ca relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of www.unicef.ca, there may be some limitations. Below is a description of known limitations that we are currently working to address. Please contact us if you observe an issue not listed below.

Known limitations for www.unicef.ca:

  1. PDFs: Some PDFs on the site are currently not accessible. A remediation plan is in development. In the interim, please contact us to request that information in the PDFs be provided in another format.

Assessment approach

CANADIAN UNICEF COMMITTEE (UNICEF Canada) assessed the accessibility of www.unicef.ca by the following approaches:

•    External evaluation; a user experience design firm with expertise in accessibility was engaged to conduct an audit and make recommendations.

This statement was last updated on July 10th, 2023.